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How-to Guides

Getting started with our helpdesk software

How do I submit a ticket?

You can click the "+ new ticket" button in the top right corner to submit a ticket. You will be asked to choose a ticket type: AV Event Setup: Requests for AV Equipment for event, shows and presentations should go here. eg: Plays, Awards Dinners, Outside Presenters. AV Repair and Installation: R...

Manage Groups in Spelling City

The video linked below will walk you through adding and managing groups in Spelling City.http://video.summit.k12.nj.us/Watch/Hg95QeMi

Transfer Apple iPhoto Library to Google Photos

Starting in September of 2016, Photos (formerly iPhoto) will no longer work on the student and staff servers. The current iPhoto and Photos libraries will not be transfered during the Summer 2016 migration. It is recommended that any user that wishes to keep their photos do so using the following...

Use Google's Q & A Feature in Slides

Google Slides now offers a "Question & Answer" feature that allows the audience to pose questions to the presenter during the course of a presentation. To Start a Presentation in Q&A Mode, simply click the Present button and select Presenter View.More information, including a demonstration, is pr...

Printing from Personal Devices on Our Network

Our PaperCut Print Server now allows users to manage their print jobs from a web browser. Users can log on to the server by clicking the above link in Chrome, Firefox or Internet Explorer. The login credentials are the same as the credentials to log in to the computer. Once in, users can print d...

Print Release Stations for Confidential Jobs

Some copiers are set to hold print jobs that come from Web Print or devices that do not allow for Locked Print (such as Chromebooks.) In these cases, print jobs need to be release via a Release Station located near the copier. Log in to the Release Station using the same username and password tha...

YouTube Videos Must Now Be Approved

YouTube has been set to restricted mode. This prevents all videos from being automatically available when signed in to our domain. If you plan on using YouTube videos for class or presentations, please check to make sure the videos have been approved.All staff should have the ability to approve v...

Mobility Print Instructions - Students and Staff

Mobility Print was created on Friday, September 25th, 2020 to replace Google Cloud Print.Teachers and students will at first need to manually select "See more..." from the Destination menu on the print screen.Mobility Print printers are designated by the green Papercut Icon. The current list incl...

Google Takeout for Staff

Take your Google data with you before you leave the District of Summit.Google Takeout allows you to archive and keep any information associated with your District account when you leave the district. Ideally, this process should be started a minimum of three weeks before your last day in District...

How to Clear Cache and Cookies

Clearing your Cache and Website data.gdocCan't access a website? Clear your cache. Can't open Google Classroom? Clear your cache. Your Google Meet is lagging? Clear your cache. Many of the everyday issues we experience can be solved by clearing your cache.To clear the cache and cookies: Click ...